REVOLUTIONIZE YOUR CUSTOMER SERVICE AND SUPERCHARGE YOUR SALES FUNNEL.

CANADA’S PREMIER
CUSTOMER SERVICE CENTER

+35 YEARS
IN BUSINESS

+62K LEADS
GENERATED

+500 SATISFIED
CUSTOMERS

OMNICHANNEL SERVICES

Exemplary Care, Exceptional Service:
Our White Glove Approach

Proven Results, Guaranteed Success:
Our Lead Generation Promise

What people are saying

“Idea Factor has a wonderful group of people that are a delight to work with. We have done many campaigns with them in the past and the quality of the work they produce is stellar. I would highly recommend their services to anyone looking for creative ways to spruce up their marketing efforts.”

SENTIA SOLUTIONS.

PRICING TAILORED TO YOUR NEEDS

We offer flexible solutions because we understand that business volumes can be reactive or cyclical

PAY-PER-USE

SHORT TERM

Good for for Immediate Workload Needs.

Flexibility

Scalability

Cost-Efficiency

PAY-PER-USE

OVERFLOW

Perfect for handling Peak Workload Surges.

On-Demand Capacity

Cost Effective Solutions

Operational Flexibility

Clients Worldwide Love Idea FActor

Lead generation and Customer Excellence blog.