Customer Service – CS – Sometimes They Should Just Call it Colossal Screw-Up!
I HAD a meeting at my house at 9:00 this morning.
I set my alarm early to attend to all of my morning details in order to be ready on time.
February 2015
Great Customer Service = Referrals
When customer service is GREAT- you want to tell EVERYONE!
I had no intention of buying a car.
In fact- I had not bought a car since 2001- my beloved little grey car which I only drove when the sun was shinning and the weather was at least above 20C.
In Her Shoes
As an organization made up of primarily WOMEN- for our annual Kick Off meeting this year our theme was “IN HER SHOES”.
Our goal was to help each member of our Team understand the challenges and objectives of each person in order to help us all work as collaboratively as possible.
Direct Mail Response Rate
I opened my first business when I was just a youngster of 25 years old.
A friend of mine somehow got distribution rights to a software package – for North America which would be a competitor to ones that are popular today like SalesForce or Goldmine. Back then- it was cutting edge.
What’s It All About? – SOCIAL MEDIA
I’m hoping you can help me with something.
For the past 3 years I have done my best to embrace Social Media with both personal and professional presence on all of the social media sites that make sense like Twitter, LinkedIn, FaceBook etc.
Loyal Customers
Have you ever called your Customers just to say THANK YOU and nothing else?
You might like to try it sometime.
Make it Interesting – Event Planning
You know- planning a corporate event is really a different beast then it used to be in years gone by.
Even with the best laid plans- only 50% of the people that say they will attend- actually show up.