Idea Factor Blog

How to Bring in New Business by Nurturing Leads

Next month we thought that we would emphasize the Lead Nurturing message to our Business Development Agents (BDA) in a manner that was fun, meaningful, and relevant.  We are buying each team member a small plant. 

WHY? Because in the same way you have to water, prune, ensure sunlight and repeat the process to care for a plant, lead nurturing requires all the same diligence and repetition to blossom into new business and bear fruit.  Once a team member has converted a nurturing prospect to a lead, they receive a little flagpole that they can stick in the bottom of their plant! Whoever has the most flagpoles at year end receives a bonus.

Our Simple Lead Nurturing Process

  • MAKE DETAILED NOTES of the lead generation conversation with the prospect in our CRM.  Note the correct name and title of the contact that the BDA spoke to.  Capture the products/services that were of interest to the prospect and why.  Take note the date that they would like the BDA to reconnect with them and the preferred method(s) of contact. Write down all personal details of the conversation, engagement, marriage, birth of a child, a new pet, as they are a great segue back to the sales opportunity.
  • TAG the data for follow up so that several people have a line of sight when the first nurturing touchpoint is due.
  • Follow up with the prospect WHEN the BDA was asked to, not before, to annoy them, not way after to disappoint them or get there too late.
  • If the BDA has their prospects’ mailing address, send them a direct mail piece advising that the BDA is looking forward to reconnecting with them.
  • Follow up with the prospect in the WAY the BDA was asked to, if they asked the BDA to call… don’t email or text, and make sure the BDA leaves a message if you don’t get them live, THEN the BDA can follow up with an email.
  • If the prospect has been replaced by a new contact that has not been apprised of the details of the BDA’s outreach, send the file back into the lead generation process.

In addition to having a little fun and trying to instill the process, the additional benefits of a plant for the team members are that they beautify any space, clean the air, and even help to increase their sense of well-being and creativity.  

Always interested in hearing about other Lead Nurturing Strategies… What’s yours?

About Idea Factor

Idea Factor provides a full suite of marketing services including B2B lead generation (gathering qualified sales leads), surveys, data mapping, event tele-boosting, trade show follow up, in-bound and out-bound omni-channel call center services, data cleansing, list cleaning, customer retention and loyalty programs.

Our commitment to excellence in customer service has awarded us repeat business for more than 25 years, from both our global and community clients. To find out more go to http://www.idea-factor.com or look at our Services here https://www.paperturn-view.com/?pid=MTI121951.

Trade Show or Event Cancelled? No Problem

 Look at an Alternative Form of Lead Generation

Focused Lead Generation
Focused Lead Generation

2020 has been a year like none other for all of us.  We have had to innovate and re-invent ourselves in ways and with an expedience not seen or experienced in generations.

How we market and connect to prospective clients is no exception.  While trade shows have traditionally been a great way to connect with new contacts and showcase your products or services in the past, COVID-19 has been a game-changing disrupter for that channel of lead generation. So, what can you do? Read More

A Healthy Sales Pipeline

Sales-person-busy

 

Healthy Sales Pipelines Eliminate the Peaks and Valleys of Sales Goals

Achieving your monthly sales goal can be stressful…

 

 

Maintaining a healthy Sales Pipeline is the key to a consistent and predictable sales performance. It is the best indicator of your sales team’s health. Having a bigger Pipeline is not necessary, it is important to have the RIGHT KIND OF OPPORTUNITIES in the funnel. Your Sales Pipeline is your key for evaluating, managing and improving your sales process and sales team, hence the importance of making sure that it is constantly filled with new opportunities.

 

Problem is that most Sales People are really good at the ‘sales part’… creating relationships, answering objections, preparing quotes and closing deals, but not so great at the opening the door part.

 

And for good reason. The skill set of the Sales Rep and the Business Development Person are completely different.

 

If you want to bring new life to your Field Sales Team, give them the kind of leads that make them bounce out of bed in the morning.

 

How?

Use your Business Development Team to:

  • Source a list within the verticals that you have experience in
  • Identify 2 to 3 key decision maker titles
  • Obtain the names of the people under those titles
  • Send them interesting direct mail
  • Follow up with a phone call to create interest and awareness around your service and product offerings, source for pain points and book a Face to Face meeting for your Field Reps (This usually takes more than 10 phone calls, hence not a good use of the Field Rep’s time)
  • Send the Field Rep the date and time of the meeting, the insights gathered during the conversation, as much information as possible about the Key Decision Maker they will be meeting with, and any other Key Influencers identified along the way.

It’s a Sales Opportunity — all tied up in a bow!
If your sales rep is NOT FIRED UP by that kind of Qualified Opportunity… we can re-direct you to a site to help find the Perfect Field Rep … wink wink.

Wishing you a healthy pipeline and terrific sales.

 

Idea Factor provides a full suite of marketing services including B2B lead generation (gathering qualified sales leads), surveys, data mapping, event tele-boosting, trade show follow up, in-bound and out-bound omni-channel call center services, data cleansing, list cleaning, customer retention and loyalty programs.

Our commitment to excellence in customer service has awarded us repeat business for more than 25 years, from both our global and community clients. To find out more go to www.idea-factor.com

 

 

The DNA Structure of Great Lead Generation

DNA

 

 

 

Great Leads can be broken down into several components.  Each, when combined in the proper sequence and process — will become a proven and predictive methodology keeping your sales funnel full with high quality leads. Read More