Do YOU offer Live Chat to YOUR Customers?
As much as I love the telephone — even the one in the office — we are seeing growing numbers of Consumers and Customers who prefer Live Chat when they are reaching out for information.
Today when Customers and Consumers call — they are far more educated.
They take advantage of all of our great work on our websites and social media participation.
They are part of the wait-less society.
So — having an operator ready to talk thru Live Chat could be the competitive edge you need.